Frequently Asked Questions

What is Massage? 

 Massage is the application of various techniques to the muscular structure and soft tissues of the human body.

It is one of the oldest healing arts.

What are the benefits of massage? 

Massage can:

Alleviate back pain

Enhance immunity

Ease medication dependence

Increase flexibility

Decrease depression and anxiety

Reduce post surgical adhesions and swelling

Relax and soften injured, tired and overused muscles

Enhance sleep quality

Reduce fatigue

What can I expect…

            * Before the massage?   We ask that you arrive 10 to 15 minutes before your scheduled massage session.  This gives you time to complete the Intake Form, use the restroom and take a moment to breathe deeply while you turn your phone off and leave the outside world behind.  After going over your Intake Form and discussing your massage goals, we will leave the room so you can undress to your comfort level and position yourself on the massage table.   We provide you with a wireless doorbell button to let us know you are ready to begin.

    * During the massage?  Based on your Intake Form and massage goals, we will provide you with a safe and comfortable massage using traditional Swedish massage techniques.   Bolsters/pillows will be used to help situate your body in a comfortable position on the table.  Unless we ask, please do not engage your muscles by lifting your head/holding your hand in place/etc. during the massage session.  Let us do the work, it’s your time to relax.

           * After the massage?  When your massage is complete, we will leave the room so that you can take a moment to stretch and then slowly get off the table and redress.  A towel will be provided for you to remove any excess oil/lotion/cream. Water will be close at hand if you are thirsty.  When you are ready, just open the door and we will reenter the room to take care of billing and schedule your next session.

• Why do you ask for so much information on the Intake Form? 

 The information provided in the Intake Form helps us create a massage session that is unique to you. We take into consideration your needs and desires as well as what is appropriate and medically safe.  Due to injury, surgery or illness, you may need adaptions to be made for pressure, positioning and pace.  Diseases like cancer and its treatments require lifelong adaptions to be made for those receiving massage.

• How will I feel after the massage?

Just like our clients, the results are unique and varied.  Most clients feel deep relaxation following a massage.   Some feel energized.  It is normal to feel lightheaded or dizzy (especially if you get up too quickly) after any massage but this should pass quickly.   If you received a deep tissue massage, you may feel soreness but this will subside within a few hours or days.

• How do I get the most out of my massage?

 Communication is key. Let us know what you like and don’t like. Don’t like your feet touched?  We’ll avoid them.   Prefer to hear Van Halen instead of the rainforest?  No problem, we’ll change the station on Pandora.  Hot or cold? We can adjust the heated table temperature, add blankets, or adjust the fan.  We cater to you.  It’s your massage.

• Does massage hurt? 

 There is a difference between discomfort and pain.  Deeper massage techniques can be uncomfortable when dealing with trigger points or tight muscles.  But there should be no pain.  If you feel uncomfortable, let your therapist know.

• Do I have to be naked?

 Most massage techniques are performed with the client unclothed to offer a long sweeping stroke.  However, it is entirely up to you.  Your level of undress will determine the techniques we use but no matter if you are fully clothed or completely undressed, we can massage you.  You will be properly draped at all times if you are undressed at any level.  Please remove necklaces or long earrings if you will be receiving massage on the neck.

• What is draping?

 Draping is the use of clean sheets, towels and/or blankets to respect your privacy and maintain your modesty.  Only the area to be massaged will be exposed and then re-draped when we move on to the next area.

• How long is the massage session?

 We offer massage in 30-minute increments up to 90 minutes.  A 30-minute session is great for targeted work (such as the neck & shoulders or the back) or for those who prefer shorter but more frequent visits.  A 30-minute session is NOT appropriate for a full body massage.  Those seeking optimal relaxation or would like more areas of the body to be worked on should schedule a 60 or 90-minute session.

• How often should I get a massage? 

 A healthy individual can safely receive massage every day.   Some clients receive massage weekly, biweekly or monthly to maintain optimal results.  Only you know your health and your budget.  Discuss your massage therapy goals with your therapist to determine what is best for you. For those with long-term health goals, we recommend a wellness package of 3 or 5 sessions at a discounted price.

• Is massage always appropriate?

 No. If you have unexplained pain lasting for several days, have a recent injury, are receiving certain medical treatments or have a questionable health issue that requires a doctor’s attention, you should not receive massage.  It is best to discuss these issues when making an appointment so that you and your therapist can determine if massage is right for you.

• When shouldn’t I get a massage? 

 There are many reasons you should not receive massage including experiencing flu like symptoms, receiving chemotherapy within the past 72 hours, undergoing a surgical procedure within the last 6 weeks, or recently sustaining an injury.  It is best to discuss any issues you have when making an appointment so that you and your therapist can determine if massage is right for you.

Why doesn't just one massage session work?

 There are many factors that effect the results of a massage session including how long you have had the problem, what else you are doing for it, and your current state of health.  Some clients feel immediate relief of an issue while others feel improvement the next day or a few days later.  If you have a sore back from years of bad posture at work, it is unrealistic to expect 100% improvement after just one session.  It is important to be clear and realistic about your massage goals. 

I can go to that place in the mall or to a massage franchise and pay less. Why do you charge more? 

 It comes down to quantity vs quality.  To support low rates, some locations tend to hire new massage therapy school graduates with little or no experience or those who chose not to make massage their full time profession. Some locations only hire untrained (and sometimes undocumented) workers and hide under the guise of reflexology or foot massage to get by legislation that requires massage therapists to be educated and licensed. Both of these settings lead to high staff turnover and deny you, the paying client, the best massage for your needs and desires. These locations are looking at the quantity of massages offered verses the quality of the massage.  Elysium Massage offers unique massage sessions customized to each client’s individual needs and desires. We also adhere to a high standard of sanitation, respect our code of ethics and use only the highest quality products available. We have no hidden agenda to put you on a membership plan or get as many clients through our door in one day as possible. This is our profession and passion.

• Am I really getting 60 minutes of massage?

Many others claim to give you a "one hour massage" that is really only 50 minutes of massage with 5 minutes of dressing time before and after the massage and expect their therapists to perform the massage, change the room and meet a new client every 60 minutes.  At Elysium Massage you receive 60 minutes of actual massage time.   Since we care about each of our clients, we schedule extra time to talk to you about your goals and desires, clean and sanitize our room for each appointment and "reset" ourselves so that you get the best massage possible.

Why don't both your therapists offer the same services?

 Our natural touch and passion for our work has led us to specific types of massage.  Kelly has a naturally gentle touch and excels in lighter, more soothing and comforting massage.   Her training and passion lies in Oncology Massage.   Due to medical reasons, Kelly no longer offers deep tissue work or sessions with added heat.  Tom excels in giving firm pressure.  He sees many athletes who are looking to enhance their athletic ability and clients who have more severe issues from labor intensive jobs.

• How do I chose the best therapist for me?

 Each therapist has a different style and natural touch.  Some choose to specialize in a given area while others prefer to learn just the basics of many different modalities.   At Elysium Massage, we focus our work in specific types of massage rather than have a basic knowledge of severe modalities just to be able to say "we offer A to Z".  It is best to be clear about your massage therapy goals when talking with your therapist.  If we cannot provide the massage you are looking for, we are happy to refer you to another colleague who may be a better fit for you.